Call: (001) 760-448-6450

Welcome to Evnroll

Evnroll FAQ's

Contact / Purchase / Returns

Q: How do I contact Evnroll?
A: Telephone (001) 760-448-6450. Lines are open from 8 A.M. to 5 P.M. PST. Alternatively, you can email [email protected]

Q: Where can I buy Evnroll putters?
A: You can order directly from our website, or to find a local stockist please refer to our Store Locator: https://evnroll.com/storelocator/

Q: What putters do you have available?
A: Refer to our online shop here: https://evnroll.com/shop.html

Q: What putters do you have available in left handed?
A: The ER2, ER5, ER6B and ER7 are available in left handed.

Q: Do you sell through any of the major golf stores?
A: Yes, we are in the PGA Tour Superstores, Dick’s Sporting Goods/Golf Galaxy stores, and Worldwide Golf Shops which include Roger Dunn and Edwin Watts. Please check our ‘Store Locator’ to find your closest stockist: https://evnroll.com/storelocator/.

Q: What can I do if there is nowhere to buy in my area?
A: We are working hard on our distribution in the US and across the world. If you would like to recommend a high-end retailer or custom fitter which is close to you, advise them to contact [email protected] (or to contact our local distributor) and one of the Evnroll team will be happy to reach out.

Q: How do I return a putter?
A: If the putter was purchased via the Evnroll website, please refer to our Returns policy here: https://evnroll.com/returns/. If the putter was purchased in store, refer to the retailer. For any other queries, email [email protected]

Q: Do you offer an exchange program?
A: Since we are a manufacturer and not a retailer, it is difficult for us to exchange products unless in exceptional circumstances. This is the reason we have to have such a strict returns policy: https://evnroll.com/returns/

Q: Do you offer repairs or refurbishing?
A: Yes, prices vary so please email [email protected] for more information.

Evnroll Accessories

Q:Is there an Evnroll accessories range?
A: Yes, you can view our accessories here: https://evnroll.com/shop/accessories.html

Q: Can I get an Evnroll golf bag?
A: Evnroll golf bags are available to purchase from your local distributor. Prices vary so please contact your local distributor for more information: https://evnroll.com/distributors/.
Continental US customers can email [email protected]

Q: Are there various styles of grips?
A: Yes, there are three different grips you can choose. These are Standard Oversize, Pistol and Gravity. There are two different weights available in the Standard Oversize and Pistol.

The standard Oversize grip weighs 117 grams. This slightly heavier than normal grip gives a subtle counterbalanced feel to help stabilize the hands.

The standard Oversize lightweight grip weighs 62 grams and is a more traditionally weighted version of our stock grip.

The standard Pistol grip in red and black is a traditional style grip that weighs 68 grams.

The Gravity Grip in red/white and black/grey weighs 120 grams. The body of the grip is ultralight EVA foam that weighs only 35 grams. By placing a 70 gram steel rod along the entire length of the grip ½ inch below the shaft, the hands can feel the precise angle of the face. The hands and the putter head are tied together creating a square zone before and after impact.

Q: Are there various styles of head covers available?
A: While we do not offer different styles of head covers at the moment we do offer them in different colors. You can view them here: https://evnroll.com/shop/accessories.html

Q: What is the Gravity Grip?
A: The Gravity Grip has an ultra-light EVA foam body that only weighs 35 grams and is molded in a deep “V” shape. A 70 gram 10” steel rod is installed in the bottom of the “V” running the entire length of the grip. By positioning the weight directly under and a half-inch away from the shaft, the hands can feel the position of the putter face. Tying the hands to the putter face promotes keeping the putter’s face angle square thru the entire hitting area. This virtually eliminates face rotation at impact. The foam body, the steel rod and the outer wrap gives the Gravity Grip a total weight of 120 grams. This heavier-than-usual grip weight allows for more weight in the putter head. The result is a greater overall weight for increased stability and accuracy, while maintaining an ideal swing weight for optimum feel and distance control.

Fittings / Specifications / Sweet Face Technology

Q: How can I get my putter fitted to my specifications?
A: Our putters can be ordered to specification directly from our website. They can also be fitted in a local fitting center at the time of purchase. Please contact your preferred local fitting center to arrange your fitting. If you have questions about how to custom build your putter please contact us by phone or email.

Q: Can you alter the length and weight of my putter after purchase?
A: (US only) If you would like to ship your putter to us we would be happy to alter length, loft and lie to whatever specifications you may need. Email [email protected] to arrange. Your putter can also be fitted or altered in a local fitting center.

For non-US regions please contact the retailer you purchased the putter from or a local fitting center that is handy for you.

Q: What are the benefits of the dots on the putters?
A: Firstly, the dots serve as an eye alignment system. If you look down at your putter and the sight line is between the two dots, then your eyes are directly over the ball. If you look down and the line is too close to the heel, then your eyes are below the ball. Conversely, if the sight line is closer to the toe dot, then your eyes are too far over the ball.

Secondly, they serve to keep the ball higher to the line on breaking putts. We are trying to eliminate putts being missed low of the hole as 90% of them do on breaking putts. For example, for a right-handed golfer taking a right-to-left putt, the center of mass (or center of percussion) of our putter is directly in the middle of the face underneath the sight line. Therefore, if we align the toe dot directly behind the ball, this will bring the center of mass of the putter to the inside of the center of mass of the ball. This makes it much harder to shut the face down and have the putt pulled to the left or low of the hole. As such, these dots will help keep the ball higher to the line more often on breaking putts.

We would recommend playing around with the dots on the putting green and see if they work for you. Some golfers prefer not to use them and this is completely fine. Others love them and would not be able to putt without them. It is all personal preference.

Q: How do the ‘Sweet Face’ grooves work?
A: The grooves are widest in the middle and then taper away from the center while at the same time increasing the contact surface. Because the grooves are very closely spaced, a ball which is hit in the center will travel the same distance as a ball which is hit off-center.

The inward “V” shape of the tapering groove creates a gear effect that redirects the ball down the target line when miss-hit out of the heel or toe. With a standard putter, a miss-hit putt will tend to travel outward from the target line and come up short of the intended target.

Q: How can I add weight to my putter?
A: The simplest way to add weight is to switch to a lighter grip. Our stock grip weighs 117g so replacing it with a lighter grip will allow you to feel more weight in the head. Please see grip options in ‘Accessories’ section. The only other way to add weight to your putter would be to apply lead tape.

 

Specific Putters

Q: What putters do you have available?
A: Refer to our online shop here: https://evnroll.com/shop.html

Q: Are your putters available in black?
A: The ER2 and the ER5 are now offered in a matte black ceramic finish and come with a matte black shaft to match. They have been renamed as the ER2B and ER5B, respectively. The ER6B is our only aluminum putter and is offered in its standard black anodized finish. The rest of our range utilizes 303 stainless steel with our standard satin finish. We hope to be able to provide more models in our black finish soon. Please check back with us periodically for different options.

Q: Do you have center-shafted models?
A: We are planning to offer updated versions of the ER2CS, ER5CS, and ER7CS for Spring of 2020. Please check back with us often for updates.

Q: Are you planning on releasing any of your current putters with a slant neck hosel?
A: Our ER1TS and Tour Stroke trainer putters come with a long slant neck hosel giving the putter a very high effective MOI. Other than those two models, we do not have any current plans to offer a slant neck hosel on any of our other putters. Please check back with us often for updates.

ER1

Q: What size is the ER1?
A: Each face is 0.875” (2.22 cm) tall. The ER1 is 4.75” from the heel to toe and 1.25” from face to rear.

ER1.2

Q: What size is the ER1.2?
A: Each face is 0.875” (2.22 cm) tall. The ER1.2 is 4.5” from the heel to toe and 1.25” from face to rear.

ER1TS

Q: What size is the ER1TS?
A: Each face is 0.875” (2.22 cm) tall. The ER1TS is 4.75” from the heel to toe and 1.25” from face to rear.

ER2 & ER2B

Q: What size is the face of the ER2?
A: Each face is 0.875” (2.22 cm) tall. The ER2 is 4.25” from heel to toe and 1.75” from face to rear.

ER2.2

Q: What size is the face of the ER2?
A: Each face is 0.875” (2.22 cm) tall. The ER2 is 4.25” from heel to toe and 1.75” from face to rear.

ER3

Q: What size is the face of the ER3?
A: Each face is approximately 0.875” (2.22 cm) tall. The ER3 is 4.25” from heel to toe and 1.80” from face to rear.

ER5 & ER5B

Q: What size is the face of the ER5?
A: Each face is approximately 0.875” (2.22 cm) tall. The ER5 is 3.80” heel to toe and 2.9” from face to rear.

ER6

Q: What size is the face of the ER6?
A: Each face is approximately 0.875” (2.22 cm) tall. The ER6 is 4.0” heel to toe and 3.75 from face to rear.

ER7

Q: What size is the face of the ER7?
A: Each face is approximately 0.875” (2.22 cm) tall. The ER7 is 4.0” heel to toe and 3.0” from face to rear.

ER8

Q: What size is the face of the ER8?
A: Each face is approximately 0.875” (2.22 cm) tall. The ER8 is 4.0” heel to toe and 2.6” from face to rear.

ER8.3

Q: What size is the face of the ER8.3?
A: Each face is approximately 0.875” (2.22 cm) tall. The ER8.3 is 4.0” heel to toe and 2.125” from face to rear.

ER9

Q: What size is the face of the ER9?
A: Each face is approximately 1” (2.54 cm) tall. The ER9 is 4.125” heel to toe and 3.75” from face to rear.

Q: Is the head removable on the ER9?
A: Yes, but they are sold as a unit. (US only) If you would like to ship your putter to us we would be happy to change the hosel for an additional charge. Email [email protected] to arrange.